Welcome to Earth Essence Naturals. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information from customers:
- Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Information
- Order History
- IP Address & Device Information
- Browser Cookies & Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve our products and website experience
- Send promotional offers, discounts, or marketing communications
- Prevent fraud and maintain website security
3. Payment Information
We use secure third-party payment gateways for processing payments. We do not store your complete debit/credit card details on our servers.
Payments made through UPI, cards, net banking, wallets, or other methods are securely processed by trusted payment providers.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Run personalized advertisements
You can disable cookies through your browser settings at any time.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared with:
- Delivery partners
- Payment gateway providers
- Marketing and analytics tools
- Government authorities if legally required
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security of data transmitted over the internet.
7. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Payment gateways
- Social media platforms
- Analytics tools
- Advertising partners
We are not responsible for the privacy practices of third-party websites or services.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your data
- Opt out of marketing communications
To make any request, contact us using the details below.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Earth Essence Naturals
Website: earthessencenaturals.in
Email: support@earthessencenaturals.in